We work hard to provide our customers with top quality services and experiences, and identification procedure helps us with it. During the period you use the website we gather only some particular details. Such step is done in order to make the use of the website and users’ experience better. When you express your consent with the points of this document, you also agree that you clearly understand the aim of collecting particular information. Besides, you guarantee that the information you provide during the interaction with our service is completely correct, up-to-date and relevant. Most information we collect is confirmed by you personally, in particular in the following cases:
- Data submitted through the survey forms;
- Details of your communication with the Support Team;
- Details of your personality identification.
At the same time, we may also gather certain information by ourselves and WITH your agreement, and it concerns:
- History of your interaction and activity on the website;
- Your transactions made on our web site;
- Cookie files and other related technologies.
We NEVER collect any information about your political views, sexual orientation, health conditions and religious beliefs.
Information Gathered While You Browse the Website
When you open any page of the website for the first time, we automatically gather the following details – time of access, type of your device’s operating system and its browser. This information doesn’t let us identify your personality; such measures are taken in order to boost content and customize the website according to the needs of the visitors.
Information Gathered When You Purchase Our Services
In the case you decide to order any of our services, you will be asked to provide the following details – your email and phone number, information about your credit card (last 4 digits, its type and the name on it) and a copy of your ID or driver’s license. The email is used to notify you about the order status, clarify any questions our writers and other staff may have. In addition to that after payment we will send you emails and SMS with our discounts, special offers and promotional materials. With regard to your ID/driver’s license and the credit card information, they are needed to authorize the payment and avoid any fraud.
We use cookie files in order to make visitors’ and customers’ experience with the website optimized and more efficient. If you need more details about the cookies, you should read our Cookies Policy.
How to Communicate With Us
From the very beginning of our web site we do our best in order to follow the highest standards and provide only top quality services. If you have any complaints, find the details or the way we gather then unsuitable, please write to our official email. We will consider your request as soon as possible and definitely give the return answer.